Mr & Mrs M. – Redhead

We are very happy with our Freedom built house and generally happy with the service provided by your company.

On the plus side:

  • company staff were great to deal with. They were readily available and responded promptly to our requests and concerns. Must give a special plug for the two people we were most involved with, Adrian and Tracey;
  • tradespersons used by Freedom we found excellent. There was never a problem getting in touch, they were friendly, very helpful and their workmanship was great;

On the minus side:

  • while the final design of the house has turned out to be excellent, there were various confusions and delays early in the process;
  • in reference to the design a serious mistake was made in the finishing of the eave over the front door. There was a little difficulty in getting agreement to this being reversed to ensure that the timber-lined, raked ceiling over the door, an important feature of the front of the house, was included. We are however, really pleased with the final result;
  • While we have listed several negative features we must stress that overall we are very happy with the house and the service provided. We are certainly more than willing to recommend Freedom Homes.